Judy Carter's Breakout Sessions

In addition to Judy's keynote... how about adding a breakout session?

RESULT-BASED TRAINING SESSIONS

Using improv and humor, Judy Carter leads a wide variety of workshops that tackle the most common sources of stress and dissatisfaction in today's world. A sampling of them include:

Customer Service
They can be arrogant, insulting, impatient and even dishonest -- but your business can't run without them.  If your client relationships are always "Them vs. Us," they'll always be a source of conflict.  How do you maintain your "customer is always right" attitude when you know that they're dead wrong?  How do you quickly break the ice with a new client and forge a lasting relationship?  Learn how to transfonbspour clients into your partners.

More Effective Communication
Do you feel invisible, powerless, or misunderstood? In our high speed, double latte, DSL culture, attention spans are short and effective communication is fast.  In order to be heard you must learn the art of "Power-Talking"-- presenting your ideas in quick, compelling "sound bites" that grab your listener's attention and engage his or her imagination.  Just as important is learning to "Power-Listen" -- active listening techniques that elicit people's deeper feelings and concerns.  Power-Listening makes people feel heard, and can often resolve conflicts without any other action needed.

Turn Your Ideas into Action -- And Business!
Do people ignore your ideas... or steal them?  Do you see products on TV and think, 'I thought of that years ago!" Successful people are people who take action -- the right action. Learn how to start a successful business by finding your passion, testing your ideas, setting yourself apart from the competition, enlisting the support of others and setting realistic goals.

How to Juggle Your Personal and Professional Lives
Do your kids refer to you as "That person who sleeps here"?  Do you get too many business calls at home, and too many personal ones at work?  When you go to the bathroom at 3AM, do you check your work email on the way back to bed?  You can have both a fast track career and a happy home life by clearly setting your boundaries and priorities and using simple but effective time management techniques.

Diversity training
Wish you could go back to the old days when everyone looked, thought and acted the same?  Frustrated by a multi-ethnic workplace and a world of  "new ideas" that challenge everything you've always believed?  It's a lot easier to learn to live with diversity than to find a way to go back in time.  It's also a whole lot more rewarding, for creativity has its essence in diversity.  Give up the antiquated notion of  "one right way" and learn how to listen to, and utilize, the new types of people and ideas in your life.

Leadership
Are you a boss or a leader?  Do you equate fear with respect and power with effectiveness?  Do you bully people to get your desires met?  Leadership is a lot more than getting other people to do what you want -- it's inspiring them to do their very best and take pride in their work.  People will meet their boss's expectations, but they will surpass their leader's expectations -- and their own.

Conflict Resolution: Power joking your way out of conflict
Are your clients driving you crazy?  Are you afraid to enter into confrontations?  Do you feel that conflict is a negative experience? How do you "put the brakes" on conflict and keep your clients happy?  In this fun one-hour inter-active workshop, Judy Carter will show you how to view conflict as a natural outgrowth of diversity, and address it in a win-win way.  Learn innovative communication techniques that will defuse customer complaints, resolve conflicts, improve inter-office dynamics, and get the most from your workforce -- all by using your sense of humor.  

Snappy retorts to stupid things people say
Ever have someone say something stupid to you and you get too tongue-tied to respond?  Or even worse, you lose your temper?  This get-it-off-your-chest workshop shows how to keep your sense of humor and keep your clients. Great workshop for people in customer service positions. 

Getting over the fear of speaking in public
Do you get nervous when speaking in front of others?  Are you tongue-tied when you're put on the spot?  Do your brilliant ideas sound stupid when you say them out loud?    If you answered yes to any of these questions, you should attend this session! To be on a career fast track, you need to know how to make presentations. Judy Carter will provide an enthusiastic and interactive workshop to teach you how to get over stage-fright and turn your ideas into attention-getting sound-bites.